#1: I am unsure what VoIP actually is?
A lot of people don’t know what VoIP is because it’s still relatively new. VoIP stands for Voice over Internet Protocol. Rather than using telephone lines, you can use your Internet connection to make and receive voice calls. It’s the same service as you’ve always known with your landline except it operates using a different technology.
#2: Are there any special requirements to use Blueface’s VoIP service?
You just need a good broadband connection and a VoIP phone.
#3: What broadband speed do I need to use Blueface’s landline service?
Each voice call consumes 0.1 of a Megabyte per second in upload and download. This represents a very small proportion of most companies’ broadband connections. Visit www.speedtest.net to test your connection.
#4: Why bother to change to VoIP?
VoIP provides its customers with a chance to use a phone system in the cloud that removes the need for an on premises PBX phone system. This makes your phone service accessible from anywhere. With no line rental and no PBX fees you can expect to save 40% per month. VoIP is not any more complicated or confusing from what you already have so why wouldn’t you change?
#5: What does Blueface provide exactly? Is this for any size company?
Blueface is an Irish-owned telecoms provider for businesses. Blueface provides a VoIP business phone system also known as a cloud telephone solution. The benefits are cost efficiencies, enhancing productivity, and improving workplace mobility. This system will even provide you with additional benefits such as call transfer, call forwarding, voicemails to email and much more. Blueface makes it easy and provides you with unlimited room to grow. It’s suitable for any size company with packages ranging from 1 person to 1000′s of users; Blueface will find a plan that works for you.
#6: How reliable is VoIP? How is the quality of the calls?
Blueface prides itself on the reliability of the service. With a split switch operating across two data centres, the service is built to be resilient for multi-national and government level customers. Blueface’s Network Operations Centre (NOC) is a team of highly skilled engineers that maintain the network on a 24×7 basis. When you combine Blueface’s infrastructure with a good local network, your sound quality should actually be better than your old traditional phone system. If in doubt, contact Blueface’s sales team for best practice advice.
#7: What is the installation process? How do I get started?
It’s as easy as Plug and Play. All Blueface phones come pre-configured so all you need to do is plug them in to your LAN cabling once delivered by courier. You and your business can start working right away with a new reliable and updated system in no more than a week from the moment you order. The best part is that you keep your old number so no calls will be lost in the switchover.
Have more questions? We’ve love to hear them. Drop us a line at firstname.lastname@example.org or call us on +353-1-5242000.
By Alexis Macaluso