Sep 14

10 Reasons to Switch to Blueface

Sep 14

Blueface at the Ireland Funds Young Leaders Event

The Ireland Funds Young Leaders Event

The Ireland Funds Young Leaders Event

For the third year in a row, the Blueface team were in attendance as a sponsor for the Ireland Funds Young Leaders annual BBQ. The Event – An All American style BBQ – was held in Lansdowne Rugby Club, a fantastic venue set against the backdrop of the Aviva stadium.

The event kicked off with some drinks from Sponsors Jameson & Corona, followed by a tasty American Style BBQ Buffet, which was finished off with some delicious Häagen-Dazs Ice cream for dessert. The evening continued till late with American music, wine and beer with the Blueface crew ruling the dance floor from start to finish.

The evening’s Highlight was undoubtedly the ‘Bucking Bronco’ which the agility of the guests were tested in an attempt to beat the record of 24 Seconds, set the previous year. Although one of our own team managed an impressive 37 seconds, the winner lasted an amazing 54 seconds! Blueface presented the winner with a Google Nexus 5 phone.

This year Alan Foy, Blueface Chief Executive, was appointed board member of The Ireland Funds.

The Young Leaders Society brings together young professionals to network and support the philanthropic work of The Worldwide Ireland Funds. The Young Leaders Society provides a forum for emerging philanthropists to become closely involved with the mission of The Worldwide Ireland Funds as well as with prominent business and civic leaders who support the organisation.

Jun 14

Blueface Launches New Point of Presence Data Centre in Partnership with Dell and TelecityGroup


€850k investment in its second data centre marks milestone in Irish carrier’s continued expansion

26, June 2014: Blueface, Ireland’s leading cloud-telephony provider, today launched a new Point of Presence (PoP) data centre in partnership with Dell and TelecityGroup. This is the second data centre in the company’s portfolio, and its development means that Blueface joins an elite group of core telecommunications providers in Ireland offering full redundancy or back-up on its network, giving clients full peace of mind that they will receive continuity of service.

The PoP, which is located in TelecityGroup Data Centre, North West Business Park, was deployed using state of the art data centre infrastructure from Dell. Blueface invested €850,000 in the creation of the centre, making it a significant milestone in the company’s development and an important step in enabling the expansion of the business into the future.

Blueface operates an IP technology platform which was developed in Ireland and has been deployed successfully in over twelve countries worldwide. The move to create the second PoP was influenced by the company’s focus on providing corporate-grade solutions for Irish business users and the growing popularity and continued uptake of cloud telephony among these business clients.

The investment will offer complete reliability to Blueface customers with comprehensive failover capabilities. In addition, a second full point of interconnect means that Blueface can now guarantee network availability, even in the unlikely event of reduced capacity in one data centre.

The high level of capital investment in this project characterises it as one of the largest in Blueface’s history and demonstrates a clear commitment to customers in providing the highest quality of service, along with an enhanced user experience.

Speaking at the launch today, Alan Foy, Chief Executive Officer, Blueface, said, “We pride ourselves on providing a trusted service that continues to evolve in line with market demand. As a result, we continue to attract new business customers along with experiencing increased demand from existing customers. Our growing data centre requirements demonstrate this positive progression in Blueface’s growth and we are delighted to further develop our excellent relationship with the TelecityGroup, and to have the support of Dell in deploying state of the art technology for our second PoP.”

Liam Halpin, General Manager, Dell Ireland said “We are delighted to have been involved in the engineering of this project with Blueface and indeed to host the launch of its new data centre, a significant development that will prove to be a touchstone in the history of this company.  Blueface is a great example of what Ireland’s technology sector has to offer on an international stage, and we are delighted that Dell’s technology will be integral to its operations as it seeks new opportunities both in Ireland and internationally. There can be no doubt that the future of Blueface is very bright and we at Dell look forward to continuing the relationship between our companies”.

Maurice Mortell, Vice President, Emerging Markets & Country Manager for Ireland at TelecityGroup, said, “Blueface is a technology driven, Internet-based company, delivering cutting edge and innovative solutions which enable businesses to work more efficiently.  We are delighted that Blueface has chosen Northwest Business Park as the data centre from which to scale its operations.  Blueface can look to the future, secure in the knowledge they can continue to rely on TelecityGroup, as they have throughout the past 10 years.”

Jun 14

5 Things You Need to Consider Before Joining The Blueface Partner Programme


Blueface has been growing a steady rate for the past number of years as more and more businesses in Ireland are switching on to better value and a 21st century phone service.

A lot of this viral growth can be attributed to a strong partner network that has helped us reach out to companies that otherwise would never have moved provider.

If you fit into one of these categories below, then you should read our free Blueface partner programme whitepaper.

  • PBX  installers/suppliers
  • Managed service providers
  • IT support companies
  • ISPs
  • Wireless ISPs
  • Service provider to businesses

Why Become a Blueface Partner?

  • Helps save your client money
  • Align with a trusted brand
  • One stop for comprehensive services (Mobile, Landline, Hosted PBX, Call conferencing, Web SMS)
  • Recurring revenue

Fiona Kearns, Partner Manager

May 14

10 Things You Need to Know Before Switching to a Hosted PBX

Today Blueface launches a new Whitepaper: 10 Things You Need to Know Before Switching to a Hosted PBX

This whitepaper is for you if you’re:

  • Moving offices / premises
  • Having issues with your PBX
  • Looking to reduce PBX maintenance costs
  • Enable remote working
  • Enable disaster recovery for telephony
  • Move from TDM Analogue to SIP for cost savings

This whitepaper examines the top 10 things you need to know before switching to a hosted PBX with Blueface. Be prepared for a successful deployment of cloud telephony with this informative guide.

Hosted PBX Whitepaper

Most Irish businesses have an on-premise phone system known as a PBX. Popular manufacturers of these PBX systems in Ireland are: Cisco, Nortel (now Avaya), NEC, Mitel, Shoretel, Alcatel Lucent, Panasonic, LG Ericsson, Siemens, Samsung, Toshiba, and 3com. How most businesses in the past operated was to buy a third party phone system and then use a separate carrier to traffic their calls over. Blueface can be your virtual PBX provider and call carrier.

This whitepaper covers the Blueface hosted PBX that offers the important functionality you’d expect from a traditional phone system without the need for PBX equipment or the capital cost. Find out if your business is ready to go to the cloud.

Want to find out more? Explore Hosted PBX Pricing for Businesses here or get in touch with us at sales@blueface.ie / 01 524 2000.

May 14

Celebrating 10 Years

Blueface 10 Years

What happened in 2004?

  • 2004 was the year that Gmail was launched and the smoking ban was introduced.
  • Facebook went live and was open only to students of Harvard.
  • The LUAS was opened in Dublin and the Dublin Port tunnel excavation works were completed.
  • Ireland won the Triple Crown for the first time since 1985.
  • Cork beat Kilkenny in the All Ireland hurling final, while Kerry beat Mayo in the football.
  • Europe won the Ryder cup with Padraig Harrington, Darren Clarke and Paul McGinley all featuring.
  • Mattel Inc announced the split of Barbie and Ken after 43 years :)
  • Greece beat Portugal 1-0 in the final of the Euro Championships.
  • Claire O’Leary became the first Irish woman to reach the summit of Everest and…
  • Blueface was founded!

For the first time in Ireland, it was possible to have a landline telephone service and not pay line rental. It seems like only yesterday.

We set out back in 2004 to revolutionise the telecoms market. Combining cutting edge technology with outstanding customer service, unrivalled features and amazing pricing, we wanted to set the standard for 21st Century Communications.

10 years on and we are the leading IP Telephony company in Ireland with further operations in the UK and Italy. We introduced Europe’s first fixed-mobile unified communications service, made unlimited call plans a standard feature, and are still the only telecoms company here to provide real time billing!

Every day we help tens of thousands of businesses communicate effectively, securely and economically.

So to all of our customers who make it all worthwhile, to our supporters and friends who have helped us so much, and to our amazing staff – past and present – who have helped create an incredible company, we’d like to say a big thank you.

Here’s to the next ten years!


Apr 14

Blueface Italia Launch Partnership with Talent Garden

Blueface Italia is delighted to announce a new partnership with Talent Garden, the leading provider of co-working space in Italy.

Talent Gardenaka TAG – are innovative and original co-working spaces specifically designed for Startups. This is where passion and determination meet intelligence and creativity.

imageCommunication is the soul of every aspiring business. Blueface Cloud Telephony services enable companies to meet the demands of 21st century business effectively and efficiently.

Davide Dattoli, TAG co-founder, was delighted to choose Blueface for this innovative new service.  “TAG is at the heart of the new generation of business in Italy and we are determined to bring best in class services to our customers. Blueface  understand our commitment to excellence and our determination to choose only the best for our customers.”Victoria Mc Auley, Marketing Manager for Blueface Italia is delighted to support TAG and all of TAG’s talented customers. “Here in Blueface we are committed to supporting Italian business, and in particular the vibrant, innovative and exciting startup scene in Italy. We are simply delighted to be part of this great Italian success story.”

Talent Garden (TAG) is a network of Campuses which have created Co-working spaces that are open 24 hours a day, where creative minds full of enthusiasm and passion, courage and imagination, help and compete with one-another. The Talent garden model doesn’t just aim to share working space it also aims to cultivate similar minds that stimulate one another creating a “PASSION WORKING SPACE”.

For more info : info@talentgarden.it
Talent Garden Blog : http://blog.talentgarden.it/en

Apr 14

International Phone Numbers for your Business

Are you looking to sell into markets outside of Ireland? The first step should be for you to get an international telephone number for your business. This immediately gives you a local presence allowing potential customers or partners to call you at a local rate while you receive the call at no charge.

International Numbering

Below is a list of our most popular countries for customers:

Most Popular Countries for Blueface International Phone Numbers:

  1. United Kingdom
  2. United States
  3. Australia
  4. Poland
  5. Italy
  6. Canada
  7. Sweden
  8. Germany
  9. Norway
  10. Belgium

International numbers are a great way to specially serve another market at very little cost, it positions your organisation favourably against local competition and overall primes you to achieve more incoming sales by making you look like you have a local presence.

Low Monthly Fee: Starting from €8 ex VAT. A full price list of numbers is available here http://www.blueface.ie/virtual-numbers.php

No Cost to Receive a Call: Number delivered to your Blueface SIP account (landline phone) free of charge.

Easy to Set-up: Simply add the number to your account and you’re ready to receive calls in 5 minutes – that’s it!

Are you ready to take your business international? Start with Blueface on 01 524 2000.

Mar 14

Panasonic Blueface R&D Workshop

Blueface was delighted to recently host senior engineers from Panasonic for an R&D workshop in our Dublin office. The workshop was an opportunity to preview some exciting new Panasonic SIP phones that are not yet released and share our feedback. The new phones improve on the design and technical capabilities of the already successful TGP and UT series of phones. The new range of Plug and Play phones will be launched in Q4 of 2014.

Blueface and Panasonic

Mar 14

Irish Users Losing Out in European Broadband Lottery


Data released by the European Commission today shows that Europe’s 400 million Internet users face a geographic lottery regarding the price, speed, and range of choice of broadband –showing that a single market for broadband services in Europe is still a distant ideal. This has to change, according to European Commission Vice-President Neelie Kroes, who has said that there “is no good reason why one person should pay over 4 times more than another in Europe for the same broadband.”

The study found that Irish users are paying up to 3 times more for their broadband services than consumers in other European countries, with prices here the third highest in Europe. Cyprus was the most expensive for broadband with Spain taking the 2nd place.

Given these figures, it is unsurprising that Irish people are among the most likely to limit internet use and international calls on their phones because of cost fears; Irish people were found to be the most reluctant in Europe to phone someone in another country because of the cost! However, the study did find that almost half of Irish consumers have now embraced the idea of using an IP telecoms provider such as Blueface to make cheaper calls.


Despite higher than average prices for Irish broadband, the study found that two-thirds of people do not know what speed internet they signed up for and if they do know, they are likely to get just 75% of the speed advertised to them with their broadband package anyway. According to Kroes, “while underlying networks are improving, the gap between advertised and actual speeds is as wide as in 2012.”

In addition, 40% of consumers in Ireland reported difficulties accessing online content due to slow speeds or downloading capacity, while 18pc had been hit with extra charges for downloading too much data, even though most people weren’t aware this could happen.

While successive waves of telecoms sector reform by the European Union have helped transform the way telecoms services are delivered in the EU, the sector still operates largely on the basis of 28 national markets. Both customers and operators face differing prices and rules.

The findings above show a clear need to give broadband users stronger rights and the European Parliament next week will vote on the Commission’s plans for a #ConnectedContinent which proposes measures to ensure consumers have accurate information, clear contracts, reliable speeds and greater rights to switch provider, or end a contract if they don’t get the speed promised. The #ConnectedContinent will also help to overcome market fragmentation and price differences by allowing efficient operators to sell their services to consumers in other countries.

Improvements such as these will enhance competition and increase choice for users; which will hopefully ensure better value and higher quality services across all EU member states. In Blueface, we believe that access to high quality broadband infrastructure and services at affordable prices is vital for businesses and consumers alike. We need to rapidly address our approach in Ireland in order to ensure our businesses can effectively and efficiently compete on a pan-European basis. This report illuminates the challenges facing Irish customers of broadband services and we welcome the debate on the issue in order to challenge operators to rebalance their approach to pricing and quality in the months and years ahead.

Get Adobe Flash player