Business News

Oct 14

Blueface meets Panasonic in Tokyo


Kinichiwa (さよなら)

Some of the Blueface Team are just back from a visit to Japan, to meet with our partners Panasonic, along with some other key players in the Japanese Telecom industry.

To say we were overwhelmed by our welcome and the hospitality shown by our hosts is an understatement.

Some quick facts – Tokyo’s economic impact is bigger than New York and London combined. Based on GDP, it has an economic value of about USD 2.2 Billion, compared to 1.3Bn and 0.6Bn for New York and London respectively. Tokyo’s population including the suburban area is enormous – 37.1 Million people and growing. The central business district in Tokyo increases by approximately 3.3 million people during the business day. Its total area is about the size of Wales….

If you think that the property bubble in Ireland was bad, this might give some comfort – apparently during the Japanese Real Estate bubble the Imperial Palace in Tokyo was worth more than the entire state of California!

Tokyo is probably the cleanest city I’ve ever seen – every road and pavement looks like that have just been laid, and there is hardly any litter in sight. Every wall, every street corner seem squeaky clean. Smoking is banned on the street although not in bars! Roadworks are apparent but the repairs are seamless – not a bump in sight. The subway and metropolitan public transport is incredibly efficient and clean, and punctual of course.

Our meeting with Panasonic was in Fukuoka, a 2 hour plane journey from Tokyo, and we were there two days after arriving in Tokyo. We got to see the latest Panasonic hardware and meet the whole team to discuss developments and how we could work together to provide the best IP telephony experience possible.

We were then accompanied back to Tokyo and brought to the Panasonic experience centre – Panasonic’s view of future technology along with some existing high tech including a very interesting fuel cell for domestic use, and a kitchen of the future which prepared meals like a professional chef – straight off the (holo)deck of the USS Enterprise!

A big thanks to everyone in Panasonic for hosting us, to Hiroshi for his kind hospitality, to Enterprise Ireland for arranging such productive meetings and to all our new friends in Japan. We can’t wait for our next trip…



Sep 14

1 GB Free Data with Compu B


1GB of Data for your iPad Free


Blueface have teamed up with Compu b to offer 1 GB of data free for iPad users. Customers can buy 1GB of Data for €5 and received a €5 Compu b gift card. This offer is available through Compu b stores around the country.


Simply contact Compu b who will create your Blueface account with 1 GB data for €5 and receive a €5 credit from your purchase at Compu b. Call into a Compu b store and let them know you’d like to avail of the offer. A staff member will take your contact and payment details. Blueface will process a payment of €5 and Compu b will provide you with €5 credit off instore purchases. Start using your Data straight away!


About Compu b

Compu b is an Irish Apple Premium Reseller, with Authorised technicians ready to carry out repairs on your Mac, iPad or iPod. Visit for more.

May 14

Celebrating 10 Years

Blueface 10 Years

What happened in 2004?

  • 2004 was the year that Gmail was launched and the smoking ban was introduced.
  • Facebook went live and was open only to students of Harvard.
  • The LUAS was opened in Dublin and the Dublin Port tunnel excavation works were completed.
  • Ireland won the Triple Crown for the first time since 1985.
  • Cork beat Kilkenny in the All Ireland hurling final, while Kerry beat Mayo in the football.
  • Europe won the Ryder cup with Padraig Harrington, Darren Clarke and Paul McGinley all featuring.
  • Mattel Inc announced the split of Barbie and Ken after 43 years :)
  • Greece beat Portugal 1-0 in the final of the Euro Championships.
  • Claire O’Leary became the first Irish woman to reach the summit of Everest and…
  • Blueface was founded!

For the first time in Ireland, it was possible to have a landline telephone service and not pay line rental. It seems like only yesterday.

We set out back in 2004 to revolutionise the telecoms market. Combining cutting edge technology with outstanding customer service, unrivalled features and amazing pricing, we wanted to set the standard for 21st Century Communications.

10 years on and we are the leading IP Telephony company in Ireland with further operations in the UK and Italy. We introduced Europe’s first fixed-mobile unified communications service, made unlimited call plans a standard feature, and are still the only telecoms company here to provide real time billing!

Every day we help tens of thousands of businesses communicate effectively, securely and economically.

So to all of our customers who make it all worthwhile, to our supporters and friends who have helped us so much, and to our amazing staff – past and present – who have helped create an incredible company, we’d like to say a big thank you.

Here’s to the next ten years!


Apr 14

Blueface Italia Launch Partnership with Talent Garden

Blueface Italia is delighted to announce a new partnership with Talent Garden, the leading provider of co-working space in Italy.

Talent Gardenaka TAG – are innovative and original co-working spaces specifically designed for Startups. This is where passion and determination meet intelligence and creativity.

imageCommunication is the soul of every aspiring business. Blueface Cloud Telephony services enable companies to meet the demands of 21st century business effectively and efficiently.

Davide Dattoli, TAG co-founder, was delighted to choose Blueface for this innovative new service.  “TAG is at the heart of the new generation of business in Italy and we are determined to bring best in class services to our customers. Blueface  understand our commitment to excellence and our determination to choose only the best for our customers.”Victoria Mc Auley, Marketing Manager for Blueface Italia is delighted to support TAG and all of TAG’s talented customers. “Here in Blueface we are committed to supporting Italian business, and in particular the vibrant, innovative and exciting startup scene in Italy. We are simply delighted to be part of this great Italian success story.”

Talent Garden (TAG) is a network of Campuses which have created Co-working spaces that are open 24 hours a day, where creative minds full of enthusiasm and passion, courage and imagination, help and compete with one-another. The Talent garden model doesn’t just aim to share working space it also aims to cultivate similar minds that stimulate one another creating a “PASSION WORKING SPACE”.

For more info :
Talent Garden Blog :

Apr 14

International Phone Numbers for your Business

Are you looking to sell into markets outside of Ireland? The first step should be for you to get an international telephone number for your business. This immediately gives you a local presence allowing potential customers or partners to call you at a local rate while you receive the call at no charge.

International Numbering

Below is a list of our most popular countries for customers:

Most Popular Countries for Blueface International Phone Numbers:

  1. United Kingdom
  2. United States
  3. Australia
  4. Poland
  5. Italy
  6. Canada
  7. Sweden
  8. Germany
  9. Norway
  10. Belgium

International numbers are a great way to specially serve another market at very little cost, it positions your organisation favourably against local competition and overall primes you to achieve more incoming sales by making you look like you have a local presence.

Low Monthly Fee: Starting from €8 ex VAT. A full price list of numbers is available here

No Cost to Receive a Call: Number delivered to your Blueface SIP account (landline phone) free of charge.

Easy to Set-up: Simply add the number to your account and you’re ready to receive calls in 5 minutes – that’s it!

Are you ready to take your business international? Start with Blueface on 01 524 2000.

Mar 14

Irish Users Losing Out in European Broadband Lottery


Data released by the European Commission today shows that Europe’s 400 million Internet users face a geographic lottery regarding the price, speed, and range of choice of broadband –showing that a single market for broadband services in Europe is still a distant ideal. This has to change, according to European Commission Vice-President Neelie Kroes, who has said that there “is no good reason why one person should pay over 4 times more than another in Europe for the same broadband.”

The study found that Irish users are paying up to 3 times more for their broadband services than consumers in other European countries, with prices here the third highest in Europe. Cyprus was the most expensive for broadband with Spain taking the 2nd place.

Given these figures, it is unsurprising that Irish people are among the most likely to limit internet use and international calls on their phones because of cost fears; Irish people were found to be the most reluctant in Europe to phone someone in another country because of the cost! However, the study did find that almost half of Irish consumers have now embraced the idea of using an IP telecoms provider such as Blueface to make cheaper calls.


Despite higher than average prices for Irish broadband, the study found that two-thirds of people do not know what speed internet they signed up for and if they do know, they are likely to get just 75% of the speed advertised to them with their broadband package anyway. According to Kroes, “while underlying networks are improving, the gap between advertised and actual speeds is as wide as in 2012.”

In addition, 40% of consumers in Ireland reported difficulties accessing online content due to slow speeds or downloading capacity, while 18pc had been hit with extra charges for downloading too much data, even though most people weren’t aware this could happen.

While successive waves of telecoms sector reform by the European Union have helped transform the way telecoms services are delivered in the EU, the sector still operates largely on the basis of 28 national markets. Both customers and operators face differing prices and rules.

The findings above show a clear need to give broadband users stronger rights and the European Parliament next week will vote on the Commission’s plans for a #ConnectedContinent which proposes measures to ensure consumers have accurate information, clear contracts, reliable speeds and greater rights to switch provider, or end a contract if they don’t get the speed promised. The #ConnectedContinent will also help to overcome market fragmentation and price differences by allowing efficient operators to sell their services to consumers in other countries.

Improvements such as these will enhance competition and increase choice for users; which will hopefully ensure better value and higher quality services across all EU member states. In Blueface, we believe that access to high quality broadband infrastructure and services at affordable prices is vital for businesses and consumers alike. We need to rapidly address our approach in Ireland in order to ensure our businesses can effectively and efficiently compete on a pan-European basis. This report illuminates the challenges facing Irish customers of broadband services and we welcome the debate on the issue in order to challenge operators to rebalance their approach to pricing and quality in the months and years ahead.

Mar 14

Blueface Italia Opened By Minister Bruton

One year on from the launch of Blueface Italia in Rome, we were delighted to have our new Italian office officially opened yesterday by Mr Richard Bruton TD, the Minister for Jobs, Enterprise and Innovation.  It was a great honour for us and a terrific way to celebrate St. Patrick’s day in Italy! Along with Minister Bruton, the opening was attended by the Irish Ambassador to Italy, Mr Bobby McDonagh; Ms Julie Sinnamon, CEO, Enterprise Ireland; Mr Paul Maguire, Manager Italy and Spain, Enterprise Ireland; and Mr Dermot Clohessy, Executive Director, IDA Ireland.

photo 2_mini

(L-R) Feargal Brady, Minister Richard Burton, Alan Foy, Julie Sinnamon

The Blueface Italia team is now based in the main technological centre in Rome, located at the Roma Termini Train Station. There are over forty other high-tech start-up enterprises in the centre so it is a real hub of innovation and we love the atmosphere and all the opportunities it gives us to interact with other companies in the IT Innovation space.

Speaking at the opening, Mr Richard Bruton TD, Minister for Jobs, Enterprise and Innovation said: “It is great to see an Irish telecommunications company with the ability to establish a business in a market such as Italy.  It is a dynamic and innovative enterprise operating in a highly competitive environment and I wish Blueface Italia every success as it flies the Irish flag in Italy.”

It’s hard to believe that just a year ago, we launched Blueface Italia in the Ambassador’s Residence in Rome. We’ve made considerable progress in less than a year, with two major managed service contracts with Italian ISPs, and to coincide with the official opening of our new office, Blueface Italia is delighted to announce a partnership with, an Italian systems integrator, whose customers include Fendi, Finmeccanica and Manpower.

Minister Richard Bruton and Alan Foy

Minister Richard Bruton and Alan Foy

A number of other companies from the technological centre in which we are now located have also signed up for a Blueface service; we’re thrilled with the vote of confidence and we’ve been getting some great feedback from users.

We are delighted with the early stage progress we have made in Italy and our new office will be a central part of our growth strategy.  Many thanks to those who have supported us; for more information about Blueface Italia, please contact

by Janelle Eagleton

photo 4_mini

Victoria McAuley, Feargal Brady, Nameer Kazzaz, Minister Richard Bruton, Julie Sinnamon, Luca Caralvi, Guillaume Bonnet, and Alan Foy.

Feb 14

Blueface to launch M2M platform in Q2 2014

smarty_FASMARTY Launch Alan Foy_mini

-          Blueface to offer full Machine-to-Machine (M2M) platform called SMARTY to enable businesses to roll out applications for the Internet of Things

-          SMARTY Platform will target Service Providers, Carriers, Fleet Management Providers, Security companies, Utilities, Applications Providers.


Mobile World Congress, Barcelona – 24th February, 2014:  Blueface has today announced it will launch a full M2M platform in Q2 2014 to enable businesses to roll out applications for the wireless Internet of Things. The SMARTY platform will target service providers, carriers, fleet management providers, utilities, applications providers and other companies who have innovate M2M applications and need a reliable, secure platform to provide the access layer for such services.

Blueface will leverage its MVNO with H3G Ireland in order to provide its M2M customers with access to secure data backhaul, static IP addressing, billing flexibility and open access API’s for core value added services. The M2M platform will be highly differentiated by virtue of its open architecture and ease of deployment for companies who have application layers and need to roll out their services in an efficient and flexible manner.

Commenting at Mobile World Congress, Blueface CEO Alan Foy said: “Our new M2M platform, SMARTY, will be unrivalled in the Irish marketplace and we are confident that customers of the platform will be in a position to deploy their applications and uses in a fast, efficient and highly flexible manner. Our research indicates that up to 16 million devices will be connected by 2020 in Ireland. The Internet of Things represents a huge business opportunity for many companies including application service providers, carriers, fleet and location management providers, security companies and utilities.”

Blueface’s CTO, Nameer Kazzaz further stated that “Blueface’s core technology approach is an open architecture, flexibility driven standard – we will be in a position to provide secure M2M access solutions through the SMARTY platform with features and services that will support our customers to build sustainable and scalable solutions for their end customers or uses.”

Blueface will make the SMARTY M2M platform available in Q2 2014.  Further customer related enquires may be made to  The initiative was launched at the Mobile World Congress in Barcelona.

Feb 14

ICT Insights Report Launch

Last week Blueface launched our ICT Insights Report 2014 in the ballroom of the Four Seasons to an audience of 200 business leaders and IT professionals who braved stormy conditions for an early start. Thank you to all who attended on the morning and those that sent their best wishes.

A special thanks to Emmet Ryan, technology editor of the Sunday Business Post and Matt Porter, Managing Director of Kedington who joined our panel as contributors on the morning.

The Report combined a survey of businesses in Ireland along with seven key predictions for technology trends that will impact on Irish businesses in the coming years.

A copy of the report can be read online here:

Share on Twitter with the hashtag: #ICTinsights


Pictured above is Alan Foy and Janelle Eagleton at the launch of the ICT Insight Report.

Before the doors opened.


The last minute preparations.


Breakfast briefing.


The pre-function room filling up.


The Blueface Seven ICT Predictions.


Q&A Session begins.


Panel: Nameer Kazzaz, Alan Foy and Janelle Eagleton.DSC_0080_m

Alan Foy wrapping up the morning briefing.DSC_0090_m

The Blueface ICT Insight Report team (L:R Brian Martin, Brendan Gaffney, Nameer Kazzaz, Janelle Eagleton, Katarzyna Wojcikowska, Alan Foy, Kristina Paulauskaite, Bruna Natal, Anne Marie Campbell, John Jones and Laura Wilson.


If you’d like Blueface to share our insights with your management team or you’d like to share your input, please email us at


Thank you,

Brian Martin


Jan 14

Blueface Records 17.5% Financial Growth in 2013

17th January 2014: Blueface, Ireland’s leading cloud telephony company, recorded 2013 as its most successful year in business to date with an impressive 13% growth in the volume of calls made from Blueface landlines and mobiles compared to 2012. 

With eight out of ten customers saving at least 40% on their phone bills after moving to Blueface, the low costs has helped Blueface grow its SME and corporate customer base. Alan Foy, CEO of Blueface, said, “Blueface has had another great year with continued growth in 2013. The three main drivers of this have been increased broadband connectivity, greater acceptance of cloud services among businesses and the demand to reduce telephony costs.”

The company won a number of notable customers with its innovative ‘Hosted PBX’ offering. Well-known brands joining Blueface during 2013 included utilities contractor Sierra; managed service company Qualcom; travel agency USIT Dublin, government agency LGMA; IBAT College; and several key wins in the financial services sector where an emphasis on reliability and high performance continues to attract clients looking for advanced communications features with low capital investment.

To meet growing demand, Blueface has furthered its commitment to research and development and is working closely with partners Panasonic, DELL, Telecity and Enterprise Ireland to deploy a best in class, and innovative service.

“In 2014 Blueface is aiming to strengthen its position as the most advanced offering in hosted voice services and increase our market share for our integrated mobile offering. Future customers will most likely be businesses that are still paying high fixed telephony costs such as line rental, phone system charges, recurring costs etc and business owners who want to move to a more flexible, low cost hosted phone system that works for their business instead of legacy, redundant and expensive on-site equipment,” said Alan Foy, CEO, Blueface.


Operational highlights for this dynamic company in 2013 included:

  • 30% growth in the company’s workforce, strengthening of the management team with the creation of sales, customer service, finance, technical and engineering jobs at its headquarters in the IFSC, Dublin. Further jobs will be announced in 2014.
  • Blueface partnered with SumUp to launch the innovative mobile payment solution. Businesses and traders can attach a small, easy to use device to their smartphone, which reads credit cards and takes immediate payment.
  • The launch of ‘Blueface Italia’ to serve corporate and business customers throughout Rome and Milan.
  • The launch of the Managed Solutions Division dedicated to serving larger corporate customers and call centres that require a fully managed unified communications service.
  • A significant research and development initiative supported by Enterprise Ireland which saw enhancement of Blueface’s core network resiliency and service capabilities. Continued development of Blueface’s relationship with global electronics giant Panasonic, including an exciting distribution arrangement for the cutting edge Panasonic UT 670 in Ireland.
  • Launch of an intuitive customer portal for self-service account management.
  • Selected as one of Ireland’s fastest growing companies in the Deloitte Fast 50 for the third consecutive year.
  • Corporate Responsibility activities included a key sponsorship role in the Blueface Keddington 100km Cycle for the Light of Maasai charity in Kenya, and on-going work with not-for-profit organisations such as Social Entrepreneurs Ireland, FoodCloud and ‘Women for Election.’  Blueface also became a sponsorship partner of the Ireland Funds in Ireland in support of philanthropy in Irish society.

Blueface will be launching their ICT Industry Research Report on February 13th, 2014.

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