Business News

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9
Dec 09

Changing the ‘face’ of business telephony in Ireland

During the final week of November we launched the newest area of our website, a dedicated Business section targeting Irish companies who are looking to upgrade their phone system to a more manageable, more efficient and most importantly better value service.

We spent a number of months developing a series of plans that we felt covered a range of business types from small office style businesses to SME’s and all the way up to multi-site retail outlets and call centres.

The Business plans are priced with the end-user in mind, the Business Basic package is a 2 channel package, included in this plan is unlimited Ireland & UK Landline calls* as well as 75 mobile minutes for only €49 a month. Next up is Business Plus for €69, Business Advantage for €99, Business Global €139, right up to Business Corporate which is a 32 channel package with unlimited Ireland & UK calls* and a massive 700 mobile minutes for only €219 a month.

We have only had our business call plans officially active for a few weeks now, but the interest has been remarkable. The demand for a reliable phone service which offers companies a greater level of freedom and significant cost savings is exceptional. We have spent no money on Marketing our products so far this quarter and yet, organically through coverage in the Sunday Business Post, Online via our partner sites and our excellent SEO performance has seen a huge increase in business enquiries. We stand by our belief that first and foremost we are a Communications company, if we’re not making it easier for businesses to stay in touch with their customers and suppliers then we’re not helping.

We can provide a number of features that enable Businesses to save money – ‘voicemail to email’ which saves time and money from having to access voicemail on their phones, ‘fax to email’ essentially ‘paperless’ faxing which again saves money and is better for the environment and more importantly, with exporting in mind, ‘International Geographic Numbers’. If your company would like to have a local number in London, New York or a number of international cities, we can provide you with a locally listed number for new potential customers to call, giving SME’s an early step up in International Business.

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26
Nov 09

Blueface Proudly Sponsor the Digital Media Award

Digital Media Awards

Blueface Sponsor the Best in Blogging Category

Blueface.ie is delighted to announce their sponsorship of the Digital Media Awards ‘Best in Blogging’ category. The growth of blogging in recent years is consistent with the phenomenal increase in social networking and online communications.

This Award will recognise the very best in Irish Blogging, nominated by the public and decided by an expert panel of judges. Judges will be looking at the standard of content, quality of writing, regularity of updates, whether it is influential and the overall design and usability of the blog/site.

“We at Blueface are committed to providing superior levels of communications to our customers, much in the same way a dedicated blogger provides content for their site. We expect to see a diverse selection of nominations for this category and I expect that the judge’s job will not be made easy by the high standard of web blogging in Ireland. I encourage the public to nominate their favourite blog sites early, as competition for this award will be rivalrous.”
Feargal Brady

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20
Nov 09

Wednesday December 9th final day of 2009 for number porting

NUMBER-PORTINGDear customers,

We would like to highlight Wednesday, Dec 9th as the final day for number porting prior to the Christmas holiday period. All customers wishing to port their numbers before the end of the calendar year are asked to submit their requests as soon as possible.

We will, as always, do our best to process these requests prior to the 9th of Dec but cannot guarantee this due to the increased volume over the coming weeks. Numbers that are unable to be ported prior to Christmas will be queued and processed as soon as normal service resumes in January 2010.

We hope this does not cause an inconvenience and we will endeavour to complete all requests as quickly as possible.

Regards,

Blueface

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19
Nov 09

Blueface, Futurecurve and Enterprise Ireland workshop

Enterprise Ireland, Futurecurve and the development of our Value proposition

9.00am on another soggy Wednesday morning Ken Cahill and I wait in the reception of Enterprise Ireland. We were there for an update meeting and workshop with Helen Blake, Cindy Barnes from Futurecurve and Grainne Ryan our Enterprise Ireland DA

The team have been helping us develop Blueface’s Value Proposition. It is imperative that we understand our customers’ needs and identify the augmented benefits that come from using Blueface, before we engage in any significant marketing campaigns. The purpose of the workshop is to generate a greater focus on our Target market from an internal perspective; we have been working with Helen and Cindy to uncover the elements that lead to Blueface’s success. We attended a group workshop in October which provided us with a series of tools to help us identify the benefits our customers are most attracted to, the main features which seem to generate the greatest level of satisfaction are the low cost of calls, flexibility and scalability of the service as well as the consolidation of office technology into one phone or one device, these are all recognized as expected benefits from our business customers’ perspective.

The augmented benefits that come from this are improved time management, an increase in cash flow as telephony costs drop, ability to work anywhere and the most exciting benefit being the ability of any company to have ‘virtual international offices’ in the UK, US etc. This provides smaller emerging businesses with an opportunity to test the export market without the need for heavy international investment.

At the core of our business is the promotion of communication. Obviously it’s in our interest to promote ourselves in line with this, the success of Blueface depends heavily on businesses in Ireland and the UK empowering themselves by taking control of their own communications model, for far too long the SME and residential markets have fed into the telecommunication ‘cash cow’ for the sole reason of increasing resale value. The incumbent provider continues to stifle the Irish market by charging ‘money for old rope’. The IP communications platform is a far more exciting proposition, bringing all the standard features of a telephony system into the 21st Century.

Alan

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9
Nov 09

Welcome to the Blueface blog!

Hello All

Welcome to our brand new blog. This blog has been created to keep all of our customers and potential customers up to date with what is going on at Blueface and in the world of VoIP.

Blueface has been the leading VoIP provider in Ireland since 2004 and continues to grow at an extreme rate. Initially the service was aimed at residential customers throughout Ireland. Today, our biggest growth is in the business market as an increasing amount of companies realise the benefits of VoIP.  Shortly our business division will be officially launched with a range of new business plans designed to specifically cater to the needs of companies today.

Our website at www.blueface.ie has recently been redesigned to an even more unique and dynamic site to reflect Blueface as a company. The aim is to make the website as user friendly and inviting as possible whilst capturing the attention and imagination of current and potential customers alike.

We will aim to keep you up to date on all the progress with Blueface and VoIP in general as we expand to offer our brilliant service throughout Europe and, the world.

Kelly

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9
Nov 09

Blueface’s New Look Website

This Month we officially launch of our new look website. As with all things Blueface, the website has been designed with the end user in mind. The design layout is simple and easy to navigate with priority given to the subjects that interest our customers the most.

We are committed to keeping our website updated with fresh content concerning the changes within Blueface as well as the new partnerships we are developing nationally and internationally. We see it as a vitally important tool in providing support information to our customers as well as detailing step by step information on how to set up the many features available to you as a Blueface customer.

Being Ireland’s only 21st Century Telecoms we want our customers to feel comfortable  communicating with us, after all that’s what we do, we help you communication better. We are committed to promoting blueface on all the available social media networks and we are already doing this through Twitter, LinkedIn, our Blueface blog and our soon to be launched Blueface tutorials.

Enjoy the site; feel free to let us know if there’s anything we can help you with through our forum, Twitter or, of course through the blog.

Regards,

Alan Haverty

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6
Nov 09

Blueface 2.0

Hello and welcome to the Blueface Blog! Things are getting interesting in Blueface and you can expect to see some substantial changes in the coming months. I’m back as CEO after a 1.5 year absence catching up on things which I didn’t get a chance to do during the start up years of Blueface. Fiona Kearns, our transition CEO, has done a fantastic job to get Blueface to where it is now. We’re a profitable IP-based telco which is pretty special in this space. Fiona is now working her magic on some other areas of Blueface and I’ll leave her to update you in due course. Meanwhile welcome to Blueface 2.0 – we’re the IP communications company. In July we introduced some trial business products in order to gauge interest in the SME market. These have proved very popular and so we are launching our new Business division in a couple of weeks – as a blog reader you get the preview! Needless to say the product set is nothing short of revolutionary. Blueface was the first company in Ireland to introduce the unlimited call plan along with a variety of other innovations. So expect some fireworks in a few weeks.

There are quite a few new faces too – and a few old ones including myself. Telecoms in Ireland is a fairly small community, but the lack of innovation, the lack of differentiation is just so frustrating, especially when you see what can be done. The team which we’ve assembled over the past few years have built some very special systems – many of you will have interacted with the back office team at some point – Aaron, Bruce, Mark, Guillaume et al – and we’re now ready to kickstart the Telco 2.0 revolution. You’ll find interesting material on mysipswitch.com and sipsorcery.com if that’s what floats your boat. Otherwise look out for the blueface business revolution coming to a PBX near you in October. Before I forget – we’re looking for a prodigiously talented SIP engineer who can do pre-sales. Mail hr at blueface.ie with a CV if you fit the bill.

Thanks for reading this far – be sure to vote for your favourite blogger (not me!) on the dma site which we’re sponsoring.

Feargal Desk _BLOG

Thanks

Feargal

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