“If I had asked people what they wanted, they would have said faster horses” – Henry Ford.
Mr. Henry Ford I salute you, but we at Blueface feel a little differently about our customers! We’re a communications company, customers are our business and only through interaction with you, our customers, will we be able to continue to deliver the products that you want and services that you need. We’ve embedded a short survey, which should take no more than 5 minutes to complete, on our customer call history page and we we be very grateful if you’d take some time to log into your account and complete it anytime over the next 4 or 5 days. The survey has some basic questions about what services you use, what features you’d like added and how we can improve your experience online.
This information will be used to develop new products and services as well as helping us improve the services we currently have on offer. We’d like to thank you in advance for taking the time to do this it will be of great use to us over the coming few months.
To take the survey, please go to : Customer Satisfaction Survey
Regards,
Alan Haverty
Blueface
Tags: Blueface, calls, customers, Ireland, phone, products, services, survey
Perhaps you should take a rather large slice out of Mr Ford’s cake and supply customers with the current downtime situation at Blueface Hq?
Other than that, hi.
Hi Matt,
We posted an update on yesterday’s incident on our forum:
http://forums.blueface.ie/showthread.php?t=1947
blueface would never let a customer down! There so helpful in everyway and if you ever got a problem, its more then likely that they will wanna fix it for ya!
Thanks blueface!
Thanks Tim