Blueface in the Press

Mar 14

Newstalk Breakfast Interview with Alan Foy, Blueface CEO


This morning our chief executive Alan Foy was interviewed by Newstalk‘s Business Editor Ian Guider about Blueface’s plans for the future, Blueface Italia, the state of telecoms and why Blueface are different.

Listen to the show’s recording (starts at 11:19 mark) :


Feb 14

Over 65% of Irish Businesses believe they are paying too much for Telephony – Blueface Survey


Over 65% of Irish Businesses believe they are paying too much for Telephony – Blueface Survey 

-         60% of Businesses are Still Paying Costly Line Rental

-         73.2% of Businesses are looking for ways to reduce their mobile phone bills


Dublin, Ireland – 13th February, 2014: New research finds that over 65% of businesses in Ireland believe they are paying too much for Telephony, according to a Blueface nationwide survey of business owners.  60% of businesses are still paying for traditional landline line rental from their telecoms provider and a further 73.2% of businesses are actively looking for ways to reduce their mobile phone bills.

The Blueface ICT Insight Report uncovers insights into existing business telecoms usage across Ireland while the research team shortlisted seven predictions in ICT that will likely impact Irish businesses in the coming years.

Research among business owners found that while mobile phones are acknowledged by 96% to be an important business tool, only 18% supplied mobile phones to ALL employees.  70.4% of businesses supply some key staff with mobile phones, however over 80% of these businesses did not charge employees for their personal usage.  Representing a recent trend, 59.5% of businesses had a Bring Your Own Device policy in the workplace for staff.

Despite landline being traditionally seen as a more professional means of contact and adopted by over 80% of businesses; 55.6% of respondents were more likely to call someone on a mobile first given a choice of a mobile or landline number due to the ease and speed of access to the person being called.

Other highlights include:-

-          60% of businesses believed it would be useful to combine landline and mobile costs on one bill

-          30% of businesses continue to use a traditional fax solution

-          Over 27% are interested in deploying some form of Unified Communications solution in the near future

Lead Researcher of the Blueface ICT Insight Report 2014, Janelle Eagleton, commented “While advancements in technology are enabling greater workforce mobility and productivity, many businesses aren’t taking full advantage of the features and functionality available”.

Among the predictions put forward by the Blueface research team, it is forecast that LTE/4G will drive the ‘Internet of Things’ with 16 million devices set to be connected in Ireland by 2020. Pervasive high-speed Internet access will support an interconnectedness between digital devices. As this proliferation of devices continues, the Blueface Research predicts that the mobile device will replace the PC/laptop as the central business tool by 2025.

Traditional phone system manufacturers are also set for a shake-up with hosted voice moving to the ‘Early majority’.  Blueface predicts that over 75,000 Irish businesses will move to Hosted Voice solutions by 2020.  Voice is also set to permeate through collaboration tools and SaaS services such as online CRM, accounts and office productivity solutions – this integrated Voice as a Service (VaaS) market will grow to be a €700m market in Ireland by 2025.

Alan Foy, CEO of Blueface, stated:

Our research team found that over 75,000 Irish companies will have adopted hosted voice solutions by 2020 and remove their on-site infrastructure to the cloud.  From our research, it is evident that the majority of Irish businesses are not satisfied with their current landline and mobile telephony costs and want offerings that boost their business’ ICT functionality”.

He continued:

“Next generation LTE/4G networks will enable a whole new era of device inter-connectedness in Irish businesses.  Our Blueface report forecasts that 16 million devices in Ireland will be connected to the ‘Internet of Things’ by 2020.   Furthermore, we forecast that the mobile device will replace the PC and Laptop as the central business tool by 2025.” 

Blueface launched their ICT Insight Report this morning in the Four Seasons Hotel, Dublin 4 to an audience of 300 business leaders and IT professionals.   The report is available at

Oct 12

Blueface to Attend Dublin Web Summit

Blueface will exhibit at the Dublin Web Summit this week on October 17th and 18th and we’re looking forward to an action-packed week! Over 200 international speakers and 3,500 attendees from over 50 countries will descend on the RDS for an event which brings together technology giants and start-ups from around the world, as well as investors and tech enthusiasts who want to see and meet the latest wave of movers and shakers from the technology sector and beyond.

The two day event will include exhibitions, lectures and networking events. There’ll also be demonstrations from some of the hottest international brands and startups, making the Web Summit truly a cornerstone of cutting-edge business in Ireland.

This year will be Blueface’s first time to exhibit at the web summit and we’re looking forward to meeting other innovative business game-changers and perhaps finding ways to work together.  We’re especially excited to meet young and pioneering start-ups and to hear more about what’s happening at all levels of Irish business. With our background as a start-up, we’re always keen to see the new and disruptive ideas coming from start-ups and we’re firm believers that entrepreneurship is the motor that drives Irish business. Supporting start-ups and entrepreneurs is something we feel passionately about – so much so in fact that in 2012 we launched our inaugural Blueface Elevator competition which took a diverse range of start-ups from across the country, helped them to develop and refine their proposition and market strategy, and awarded one competition winner €50,000 of Business Services to help them hit the big time. Check out for more info about Blueface Elevator 2013 or chat to one of our representatives at the Web Summit.

Blueface will be at Stand 28 in the RDS main hall – if you’d like a little more information about what we do and how we can help businesses improve their communications, drop by for a chat and check out the awesome and exclusive offers that we will be running for Web Summit attendees.

Jul 12

ThoughtBox wins Blueface Business Elevator Final


And the winner is…. Thoughtbox

Wow, what a weekend! And what an exciting day our Blueface Elevator Final brought! Many many congratulations to Cristina Luminea of ThoughtBox, who took the prize on the day; her initiative of educational software for children that helps them to discover the answers themselves looks set to become a huge success and we’re delighted to be able to assist her in growing and advancing her business. While Cristina took the top prize, all nine finalists really impressed us with their enthusiasm and commitment; it is always inspiring and motivating to meet dedicated entrepreneurs

who believe and invest so passionately in their business. many travelled from early on Saturday morning to make it to the Westbury Hotel for set up and there was a great atmosphere in the ‘Business Zone’ as everyone got their displays ready. We called over to Carphone Warehouse, Grafton St. to take photos in store and this was when the adrenalin really started pumping for the Blueface team – nine great teams of finalists was gonna make for one interesting competition!!

Presentations from finalists kicked off in the early afternoon, in the Grafton Suite of the  Westbury Hotel. First up was James McNamara presenting for CleverMiles, our regional winners in the Drogheda heat. The second presentation was from Niall Fennell of Ireland’s Raw Kitchen, regional winners in Galway. Third was Randall Wharton of RigBag, who won the Cork heat, while fourth we had Trevor Keane of Fantasy5Live, winners of the Kilkenny Heat. Our fifth presentation was from Barry Spearman of New Age Memorials, who won in Limerick. We took a short break halfway through the presentations and by this time, we had so many audience members, some extra rows of chairs had to be quickly installed in the theatre!

After the break, we got straight back into the presentations with the first of our joint winners from the Dundrum heat, Mark Moore of Oral Eye. Next was the other joint winner from Dundrum, MotionFox, presented by Rob Quigley. Second last was the first of our joint winners from the Carrick-on-Shannon heat, Cristina Luminea of ThoughtBox and the final presentation of the day was from our other winner in Carrick-on-Shannon, Malcolm Donnellan of Simply Phone to Photo.

After all of these amazing presentations, we didn’t know how just one winner could be selected! Luckily we had a very experienced and professional judging panel to do the hard work for us and they retired to discuss each idea in turn. Guest judges, Economist Constantin Gurdgiev and Brian Fallon, CEO of and Founder of; joined Alan Foy, CEO, Blueface; Peter Scott, General Manager, Carphone Warehouse Ireland; Nigel Heneghan, Managing Director, Heneghan PR; David Gorman, Managing Partner, Gorman Quigley Penrose; and David O’Donnell, Partner, Mason Hayes + Curran, in choosing the winner.

In the end, ThoughtBox came out on top and took the prize of a huge package of business services including telephony services  from Blueface, mobile handsets, tablets and other hardware from Carphone Warehouse, advertising from Newstalk 106-108FM, public relations advice from Heneghan PR, accountancy advice  from Gorman Quigley Penrose and legal advice from Mason Hayes + Curran.

Alan Foy, CEO of Blueface commented afterwards: “Congratulations to ThoughtBox, who won based on the high standard of presentation given today, the creativity behind the idea and the commercial value of the business going forward. It was a tough decision, as the standard of applicants surpassed all of our expectations. Thank you to all who took part and helped make this happen, we are very pleased with the level of support we received in our initiative to highlight and promote the large number of innovative and exciting start-ups in Ireland and we look forward to working with and assisting all of the finalists in any way that we can.”

More information about all of the finalists will be available on this blog over the coming weeks and we hope to have an interview with Cristina of ThoughtBox ready for publication soon. Thanks once again to everyone who took part in the competition or who helped to make it the massive success that it was! Right now we’re thinking about how we can make Blueface Business Elevator bigger and better in the future, so watch this space :-)


Some of the Key sponsors pose with Christina outside The Westbury Hotel.

Jan 12

Blueface Announces €1m R&D Investment and 12 New Jobs Investment Part-Funded by Enterprise Ireland’s R&D Fund

Blueface, Ireland’s leading cloud telephony company today 10th January announced a €1m investment in Research & Development to enhance their next generation IP telephony and services platform and drive export activity.  The investment, which will create 12 new jobs, is being part-funded by Enterprise Ireland’s R&D Fund.

This R&D initiative involves the design and development of the next generation of Blueface’s IP Telephony platform and will serve both direct and managed service customers in Ireland and the UK. The project will enhance the Blueface proposition and provide customers with a range of innovative voice features, applications and services.

Frank Ryan Enterprise Ireland, Minister Richard Bruton, Alan Foy Blueface

Since it was founded in 2004, Blueface has built a strategy of delivering cutting edge, innovative telephony solutions and achieving cost advantages for customers of all sizes.

Blueface has a strong history of R&D since its inception and has built an excellent track record of supplying innovative services and features to meet the communications needs of businesses and carriers alike.   The ongoing investment in R&D ensures that Blueface remains at the cutting edge of the IP telephony domain.

Alan Foy, CEO, Blueface commented, “Our new R&D programme will assist us to enhance our product portfolio, create sustainable jobs and to continue to generate and develop innovative telephony solutions for our customer base in Ireland and the UK.  Enterprise Ireland’s support for this initiative will directly help us to achieve those aims, underpinning our business growth both here and abroad.

Congratulating the company, Minister Bruton said: “Initiatives such as this one by Blueface are exactly what is required if we are to achieve the levels of growth and employment that is needed to rebuild the economy and get jobs growing again.  I congratulate the company and all those involved in an undertaking that will progress the company to the cutting edge of their sector.  Enterprise Ireland’s R&D Fund provides support to Irish companies and it is my intention to continue to encourage the development of indigenous Irish firms through Innovation investment. In this way we can build up a portfolio of internationally successful and competitive Irish business that will contribute to the future of the economy“.

Enterprise Ireland classifies Blueface as a “scaling client” meaning it is has particular potential for rapid and steady growth to quickly achieve international scale.

Greg Treston, Head of Scaling with Enterprise Ireland said: “This strategic investment by Blueface will enhance their offering and help them boost their export sales.  Enterprise Ireland is delighted to help finance this ambitious and forward-thinking initiative.”

Nov 11

Blueface ranks in Top 20 Fastest growing businesses 2011 – Deloitte Fast 50 awards.

Blueface Nov 16th Special PAYG Offer

Blueface today announced that it ranked number 16 in the 2011 Deloitte Technology Fast 50, a ranking of the 50 fastest growing technology companies in Ireland. Rankings are based on average percentage revenue growth over five years. Blueface acquired a substantial number of business customers during this period, which has helped create significant growth for the company.

The Fast 50 programme, now in its twelfth year in Ireland, ranks the fastest-growing technology companies in the Republic of Ireland and Northern Ireland. This year, there are 14 companies from Northern Ireland in the ranking. The average growth rate of the Fast 50 companies named in this year’s ranking is 674%

To Celebrate our 16th Place position we want to give all our business and residential customers a 16% bonus on all PAYG credit purchased on November 16th. Simply log into your account, select the amount of credit you wish to purchase and you’ll immediately receive  16% Bonus on whatever value you top up by. On Behalf of all the Blueface Team we would like to thank all our customers, both new and existing, for their continued support. Let’s hope for even more success next year!



Sep 11

Blueface is pleased to announce the appointment of Nameer Kazzaz as new CTO.

Blueface, Ireland’s leading IP telephony provider has appointed Nameer Kazzaz as Chief Technology Officer. Together with the Blueface engineering team, Nameer will be responsible for delivering the Blueface technology roadmap and unified communications offering.

Nameer Kazzaz is one of Europe’s leading VoIP experts, with over 12 years experience in both the private and public sectors, with a special interest in open source technology and its application to both traditional and the emerging Cloud Telephony.

Before joining Blueface, Nameer  previously held senior roles in  PlanNet21 and Smart Telecom and has consulted on many VoIP and network security projects in the public and private sector.

During his career in the telecoms sector, Nameer was responsible for the introduction of one of the first mobile VoIP networks, and deployed some of the largest soft-switch environments in the world. He is also a regular contributor to global conferences on the subject of IP telephony, Security, Enum, Next Generation Networks, IMS and Voice services.

Educated in Iraq and England, Nameer holds multiple qualifications in computer science, electronics and engineering.

Aug 11

‘Young People Creating Jobs’ initiative being supported by Blueface CEO

We’re delighted to get involved in an upcoming initiative being led by the Department of Children and Youth Affairs to encourage entrepreneurship among young people across Ireland.  This initiative is called ‘Young People Creating Jobs’.  It’s a programme which challenges 15-22 year olds to generate a business idea that they believe will lead to job creation.  The young people will be invited to submit business plans or projects to develop an idea that they believe will create sustainable employment.  Successful applicants who demonstrate that their idea has capacity to generate employment will be shortlisted and interviewed by a judging panel.  All participants will receive feedback on their proposals from the business leaders. Winning applicants will receive a market research prize of €15,000 to support their business idea and also spend time shadowing selected senior businesspeople.

The top proposals will win a week shadowing a CEO or Directors of a major Irish company. They include:

- Directors from Google Ireland

- David McRedmond, CEO of TV3

- Colette Twomey, Clonalkilty Black Pudding and Veuve Cliquot Businesswoman of the Year 2011

- Alan Foy, CEO Blueface (Telecommunications technology)

-Dylan Collins, Internet Entrepreneur



It goes without saying that Ireland has undoubtedly faced challenging times over the last few years. In order to emerge from our economic constraints, the next generation has a huge responsibility to return Ireland to prosperity and full employment.   This Government initiative assists, albeit in a small way, to encourage our young people to confidently chart an ambitious future for them and for Ireland.   Collectively we have a shared responsibility to promote an entrepreneurial spirit among young people.  We also have a responsibility to pass on the lessons learned along the way.  Hopefully the next generation of entrepreneurs can avoid many of the mistakes of those who have preceded them and confidently chart a sustainable, successful future for Ireland.

You can find details about the initiative here of the Department of Children and Youth Affairs Website


Jul 11

Blueface to power Voice Service for Onwave

Blueface, Ireland’s leading internet telephony provider has signed a commercial contract with onwave to provide a managed voice service to onwave’s residential and SME customers, as onwave rolls out its new bundled broadband, TV and phone service in Ireland and the UK. The deal is estimated to be valued at €2 million.

Blueface and OnWave CEOs

The contract will see Blueface provide a white label managed service platform to onwave, which will allow onwave to offer a voice over internet protocol (VoIP) telephone service to their growing residential and business customer base.

Alan Foy, CEO, Blueface, commented: “We are delighted to be working with onwave on this deal. The selection of Blueface as the preferred telecoms partner and subsequently the contract winner shows that the reputation of our technical team, our offering and our market presence is highly recognised among the industry. We are confident that our managed voice service will provide onwave customers with a superior telecoms offering.”

By taking advantage of this new offering and switching their home phones to onwave, customers in Ireland can save up to €240 per year on line rental as no phone line is needed. Customers will also gain the additional benefit of low-cost calls.

onwave plans to expand the rollout of its broadband and telecoms service to other territories across Europe, and recently announced that it has raised a €4.15 million investment from Nucleus Venture Partners to support its European growth strategy.

Kevin Ryan, Director, onwave commented: “With this new offering, we aim to provide a truly guaranteed, universal broadband service for every Irish home regardless of location. Blueface’s voice over IP service is second to none and we can now provide a quality phone service when added to our broadband and TV, which gives our customers even greater savings.”

Mar 11

Blueface Helps SME’s Reduce Monthly Phone Bills by Up to Half with the Emutex VMX Business Phone Solution

Blueface VMX Solution for SME's

Blueface, Ireland’s leading internet telephony provider is pleased to announce a new cost saving product for SMEs with Emutex VMX. VMX is engineered in Ireland by Limerick based company Emutex. Labeled as ‘an office in a box’, VMX offers a complete set of modern business phone features and enables SMEs to benefit from the low cost phone call charges offered by Blueface’s rapidly expanding VoIP service.


Tipperary based insurance company, Cullen Insurance, has recently signed up to this innovative service with Blueface. Cullen Insurance, which provides a comprehensive insurance service to small businesses, sole traders and personal clients throughout Ireland, will save at least 40% on their existing phone bill by using Blueface as a VoIP service provider, in addition to the call recording feature, which is critical to all organization selling financial services products.


Prior to signing up to the Blueface offering, Cullen Insurance used a traditional phone system from another leading Irish telecoms company. The system consisted of a PBX and 12 proprietary digital phones, and required numerous ISDN and analogue lines to facilitate phone calls. Though the system functioned well the monthly phone bills were very high, driven by the recurring line rental costs and the call charges accrued by the thousands of calls made by the Cullen Insurance team each month.

Blueface VMX Solution for SME's

Doug Howell, Cullen Insurance, commented: “Now more than ever SME’s really need to think about their bottom line and implement cost saving strategies where possible. With this new service from Blueface, we are delighted to be in a position to save our company several thousands of euro each year, and we are already reaping the benefits. The numbers of incoming phone calls have increased; more calls are being answered; sales have increased; and our phone bills have been reduced, all thanks to this efficient service. We also receive fantastic customer care from Blueface, and their support when switching to their service made the transition much easier.”


One VMX line now serves Cullen Insurance’s two premises in the one multi-storey location – Polski Quote and Cullen Insurance. Automatic Call Distribution is used to distribute calls to teams and team members. Call Queuing is used to queue callers in the event that teams are busy, and marketing messages are played while callers are on hold in place of traditional hold music. Call Recording is used for quality assurance and training purposes, while Call Logs are used to monitor the volume and characteristics of call traffic and the effectiveness of staff in facilitating phone calls (ring time, answer time). Blueface’s efficient Fax by Email service also replaces the need for their traditional fax machine.


Alan Foy, CEO, Blueface, commented: “We are offering SME’s the opportunity to significantly cut their telecoms costs with the Emutex VMX solution. Irish businesses are paying way too much for their telecoms service and most small to medium sized businesses just aren’t receiving the service they need and want.  Prices are too high and the service is basic at best. Our service is tailored to the cost and service needs of individual businesses, with this solution business customers can pay monthly per user for the hardware or upfront costs. Cullen Insurance is only one example of an SME that will make substantial savings on their monthly bills this year.”


For further information on this offer contact Blueface on (01) 524 2000 or at